1 month in
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1 month in
30-05-2013 2:40 PM
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Broadband transferred to PN on 30th April
Phone transferred 20th May
Phone exchange:
HOLYHEAD
Estimated line speed:
8Mb (This may vary between 6Mb and 10Mb) - Checked on 2013-04-23 02:54:03
Current line speed:
11.7 Mb
-------------------------------------------------------------------
DSL Connection
Link Information
Uptime: 8 days, 18:59:50
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 1.254 / 13.287
Data Transferred (Sent/Received) [GB/GB]: 1,99 / 1,37
Output Power (Up/Down) [dBm]: 12,4 / 0,0
Line Attenuation (Up/Down) [dB]: 14,1 / 27,0
SN Margin (Up/Down) [dB]: 5,9 / 5,4
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / IFTN
Loss of Framing (Local/Remote): 41 / 0
Loss of Signal (Local/Remote): 5 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 18.218 / 0
FEC Errors (Up/Down): 2.138 / 196.071.350
CRC Errors (Up/Down): 160 / 1.757
HEC Errors (Up/Down): 176 / 12.333
--------------------------------------------------------------------
Download speedachieved during the test was - 11.18 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 11.72 Mbps
Upload speed achieved during the test was - 0.91Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps
I have noticed a drop in my Current Line Speed which was at 13.4Mb but has since dropped to 11.7Mb, plus the numerous errors.......... anything I should be worried about or can do to reduce these
Gerwyn
Re: 1 month in
30-05-2013 2:57 PM
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I've just been running a few checks for you and I can't see any obvious reasons for this, has anything changed in terms of your set up recently? i.e change of modem/router any thing new plugged in the line, any changes to extensions, phones being used etc?
Also it would be worth you connecting to the test socket (if you have one) and posting your router stats again:
http://www.plus.net/support/broadband/master-socket-guide.shtml
Adam.
Re: 1 month in
30-05-2013 3:24 PM
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firstly my set up
TG582n router connected via filter direct to master socket, no extensions. I was once told by a BT engineer that no need to plug into test socket if I have no extensions, if this is wrong please let me know and I'll power down the router and plug into the test socket.
The router is then plugged into a powerline adaptor which supplies my main pc and a media center pc. I also use a laptop via wifi.
Only other thing connected to the filter is a binatone cordless phone base station.
Last results were from the laptop across wifi, the following are from the same laptop but using ethernet cable directly into the router.
DSL Connection
Link Information
Uptime: 8 days, 19:41:05
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 1.254 / 13.287
Data Transferred (Sent/Received) [GB/GB]: 1,99 / 1,40
Output Power (Up/Down) [dBm]: 12,4 / 0,0
Line Attenuation (Up/Down) [dB]: 14,1 / 27,0
SN Margin (Up/Down) [dB]: 5,9 / 5,3
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / IFTN
Loss of Framing (Local/Remote): 41 / 0
Loss of Signal (Local/Remote): 5 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 18.233 / 0
FEC Errors (Up/Down): 2.161 / 197.938.800
CRC Errors (Up/Down): 162 / 1.778
HEC Errors (Up/Down): 176 / 12.365
-----------------------------------------------------
Download speedachieved during the test was - 10.87 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 11.72 Mbps
Upload speed achieved during the test was - 1.03Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps
If you would like results from the test socket please let me know,
Thank you
Gerwyn
Re: 1 month in
31-05-2013 11:49 AM
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hmm not much difference there, however re
Quote I was once told by a BT engineer that no need to plug into test socket if I have no extensions, if this is wrong please let me know and I'll power down the router and plug into the test socket.
That's not quite right as connecting to the test socket also eliminates the faceplate from being the cause of any issues (which it can be sometimes) so it depends on how stringent you want to be really personally I'd give it a go unless it's a bind for you for some reason.
Adam
Re: 1 month in
31-05-2013 1:34 PM
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Gerwyn
Phone exchange:
HOLYHEAD
Estimated line speed:
8Mb (This may vary between 6Mb and 10Mb) - Checked on 2013-04-23 02:54:03
Current line speed:
11.7 Mb
----------------------------------------------
Download speedachieved during the test was - 10.98 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 15.72 Mbps
Upload speed achieved during the test was - 0.87Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps
---------------------------------------------
DSL Connection
Link Information
Uptime: 0 days, 0:59:35
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 1.256 / 17.815
Data Transferred (Sent/Received) [MB/GB]: 72,91 / 1,99
Output Power (Up/Down) [dBm]: 12,8 / 0,0
Line Attenuation (Up/Down) [dB]: 14,2 / 27,0
SN Margin (Up/Down) [dB]: 6,1 / 3,2
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / IFTN
Loss of Framing (Local/Remote): 59 / 0
Loss of Signal (Local/Remote): 7 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 19.177 / 0
FEC Errors (Up/Down): 0 / 19.599.023
CRC Errors (Up/Down): 0 / 4.123
HEC Errors (Up/Down): 0 / 7.558
Re: 1 month in
31-05-2013 2:28 PM
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Looks like your NTE5 socket is faulty - you can buy a replacement from http://clarity.it/ - I recently bought the filtered one for my sister and her download speed went from about 1.5 to 4Mb.
Re: 1 month in
31-05-2013 2:46 PM
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I do have a BT I-Plate I got when they were handing them out for free to BT customers. I never bothered fitting it as I don't need any extensions...... would it be worth fitting or should I purchase a new NTE5 socket
Regards Gerwyn
Re: 1 month in
31-05-2013 2:51 PM
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In the main socket: IP Profile for your line is - 11.72 Mbps
You've gained 4Mb by plugging in to the test port, indicating that there is almost certainly something wrong with the socket. The i-Plate won't help if you have no extensions - all it does is filter out interference from the bell wire in the extension cable(s).
Re: 1 month in
31-05-2013 2:59 PM
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Gerwyn
Re: 1 month in
31-05-2013 3:07 PM
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Not affiliated to Clarity, just a satisfied customer.
Re: 1 month in
31-05-2013 3:21 PM
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All I can do now is ask Adam or some other nice PN person to nudge my Current Line Speed as you suggested
Gerwyn
Re: 1 month in
31-05-2013 3:54 PM
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I've just changed this for you.
Re: 1 month in
31-05-2013 3:58 PM
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Gerwyn
Re: 1 month in
31-05-2013 6:18 PM
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[Edit] Ok this is not fun anymore, thought it had calmed down but still suffering disconnects........ Not sure whether I should keep this thread going or open another as a fault
[Edit] All change, seems to have calmed down over night Uptime: 0 days, 11:32:23 so I'll see how things go from here Thanks for your help
Re: 1 month in
01-06-2013 7:20 PM
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Here's the event log that shows on the router page :
Jun 1 19:20:19 CONFIGURATION saved by TR69
Error Jun 1 19:16:10 FIREWALL replay check (1 of 3): Protocol: ICMP Src ip: 84.231.211.222 Dst ip: 146.90.1.74 Type: Destination Unreachable Code: Port Unreacheable
Info Jun 1 19:13:48 SNTP Synchronised to server: 212.159.13.50
Info Jun 1 19:13:42 IDS fragment parser : fragment out-of-order (1 of 1) : 199.254.61.1 146.90.1.74 1500 UDP 53->59589 frag 33972:1480@0+
Error Jun 1 19:11:41 FIREWALL replay check (1 of 1): Protocol: ICMP Src ip: 101.0.4.6 Dst ip: 146.90.1.74 Type: Destination Unreachable Code: Port Unreacheable
Info Jun 1 19:10:13 FIREWALL event (1 of 1): deleted rules
Warning Jun 1 19:10:13 PPP link up (Internet) [146.90.1.74]
Info Jun 1 19:10:12 PPP CHAP Chap receive success : authentication ok
Info Jun 1 19:10:12 PPP CHAP Receive challenge (rhost = PTW-AG01)
Info Jun 1 19:10:10 PPP CHAP Receive challenge (rhost = bras-red11.mr-dh)
Info Jun 1 19:10:08 xDSL linestate up (ITU-T G.992.5; downstream: 16833 kbit/s, upstream: 1248 kbit/s; output Power Down: 19.3 dBm, Up: 12.6 dBm; line Attenuation Down: 27.5 dB, Up: 14.2 dB; snr Margin Down: 3.1 dB, Up: 6.5 dB)
Info Jun 1 19:09:42 xDSL linestate down
Info Jun 1 19:09:16 xDSL linestate down
Info Jun 1 19:08:45 xDSL linestate down
Info Jun 1 19:08:25 xDSL linestate down
Info Jun 1 19:08:15 LOGIN User admin logged in on [HTTP] (from 192.168.1.64)
Info Jun 1 19:07:53 xDSL linestate up (ITU-T G.992.5; downstream: 9977 kbit/s, upstream: 1268 kbit/s; output Power Down: 18.9 dBm, Up: 12.5 dBm; line Attenuation Down: 27.0 dB, Up: 14.2 dB; snr Margin Down: 3.1 dB, Up: 6.4 dB)
Info Jun 1 19:07:27 xDSL linestate down
Warning Jun 1 19:07:07 PPP link down (Internet) [87.113.96.94]
Error Jun 1 19:07:06 [CWMP] Connection timed out
Info Jun 1 19:07:01 xDSL linestate down
Info Jun 1 19:06:48 LOGIN User admin logged in on [HTTP] (from 192.168.1.94)
Info Jun 1 19:06:31 xDSL linestate down
Info Jun 1 19:06:10 FIREWALL event (1 of 1): modified rules
Info Jun 1 19:06:10 FIREWALL event (1 of 1): created rules
Info Jun 1 19:06:10 xDSL linestate down
Info Jun 1 19:06:02 FIREWALL event (1 of 1): deleted rules
Warning Jun 1 19:06:02 PPP link up (Internet) [87.113.96.94]
Info Jun 1 19:06:01 PPP CHAP Chap receive success : authentication ok
Info Jun 1 19:06:01 PPP CHAP Receive challenge (rhost = ptw-ag04)
Info Jun 1 19:05:51 PPP CHAP Receive challenge (rhost = bras-red11.mr-dh)
Info Jun 1 19:05:38 xDSL linestate up (ITU-T G.992.5; downstream: 17268 kbit/s, upstream: 1252 kbit/s; output Power Down: 19.3 dBm, Up: 12.4 dBm; line Attenuation Down: 27.0 dB, Up: 14.2 dB; snr Margin Down: 3.1 dB, Up: 6.7 dB)
Info Jun 1 19:05:12 xDSL linestate down
Warning Jun 1 19:04:51 PPP link down (Internet) [146.90.17.144]
Info Jun 1 19:04:46 xDSL linestate down
Info Jun 1 19:04:16 xDSL linestate down
Info Jun 1 19:03:55 FIREWALL event (1 of 1): modified rules
Info Jun 1 19:03:55 FIREWALL event (1 of 1): created rules
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