We're a bit late announcing the news however we lit the final segment of the inventively named 'Plusnet 14' on Monday. For those that don't know, Plusnet 14 is our most recently installed 622Mbps pipe of central capacity. That's two whole 622Mbps pipes we've lit since July! Those that have been suffering from the recent peak time speed problems will be pleased to hear that we're not going to stop there either! We've more capacity scheduled to be lit next week too! Anybody connecting to the new segment will see their traffic passing through the gateway known as thn-ag1. You can find out what gateway you're connected to by running a traceroute or using the Gateway Checker on the Usertools website (this might not work if you're a Madasafish customer). When adding new capacity it can take some time for the network to ‘balance’ i.e. distribute users evenly across gateways. In order to accelerate this process it is sometimes necessary for us to temporarily disconnect a small number of customers from the Internet. We've no intention of doing this at the moment but if that changes we'll let you know via our Service Status and Twitter feeds.