Plusnet has been crowned Best Broadband Provider in a countrywide customer survey. The BroadbandGenie.co.uk Home Broadband Survey 2013 combines a poll of thousands of broadband users, tens of thousands of speed tests and the opinions of a panel of industry insiders and experts to reveal the state of broadband in the UK. The poll, carried out by leading market research firm OnePoll, surveyed broadband customers across the UK, asking them to rate ISPs for technical support, customer service, reliability and performance. The public were also asked if they would recommend their provider ... Plusnet came out on top with the highest ratings in all OnePoll categories, garnering the award for Best Broadband Provider. It was also voted Best Budget Provider by the judging panel. Plusnet CEO Jamie Ford commented, saying:
“We’re delighted to get the highest scores across all these categories because it is testament to the work we have done – all this and we’re still offering these services at some of the most competitive prices on the market.”
Matt Powell, Editor of Broadband Genie said:
“This year’s results show ISPs have made big strides in performance over the last 12 months. We’re enjoying higher average speeds and some great value packages.”
Broadband Genie is the UK’s leading independent broadband, mobile broadband and smartphone comparison website, providing consumers with an unbiased source of information on prices and contracts. For the full results and analysis visit www.broadbandgenie.co.uk/broadband/awards