This afternoon we lit the last 155Mbps segment of our most recently provisioned 622Mbps BT Central (affectionately referred to as 'Plusnet 15'). For the uninitiated amongst you, this means that we've increased the bandwidth available to customers on our 'Up to 8Mbps' 20CN broadband network. Customers connecting to the new segment will see their traffic routed through the gateway known as thn-ag2. Over recent weeks some customers have been experiencing problems with slow speeds and poor performance during peak times. The addition of this extra bandwidth is part of the overall plan to resolve this problem. When new capacity is added to the network, it takes time for the network to balance and for a representative proportion of the customer base to connect to the new segment. In order to speed up this process we might need to briefly disconnect some broadband customers from the Internet. If we decide to do this then we'll announce further details as a planned maintenance notice nearer the time. The order for Plusnet 16 has already been placed and is scheduled for commissioning mid December.