cancel
Showing results for 
Search instead for 
Did you mean: 

Fighting the Spammers

Fighting the Spammers

Fighting the Spammers

The battle against spam remains at the top of our priority list. Alongside the measures we are taking, customers can also take steps to reduce the amount of spam in their mailboxes. As well as turning on the spam checking tool we provide with every account, we have provided a number of new options which, if applied with care, can dramatically reduce the amount of spam received. We are currently producing a video tutorial which will offer more guidance, but in the meantime customers might find the Blog article on Using the Manage My Mail tool helpful. In short, turning off the catch-all option and changing the 'default' email address from username@username[.plus.com] (If you don't use this as your personal email address) makes it much harder for the spammers to guess an address. We have also provided new options for postmaster mail, and will shortly be removing the requirement for customers to read mail addressed to postmaster, provided an alternative contact address is supplied. And for those who have registered a domain name, you can now contact our support team and ask for the username.plus.com email address to be disabled entirely. Over the next month we hope to provide an additional layer of spam detection for all customers through a system called Criticalpath. More details about this, and a chance to help us trial the system can be found in the Usergroup forum. Ian

0 Thanks
2 Comments
228 Views
2 Comments
I thinkHuh? I understand what to do within plusnet, but I'm not sure about what I have to do in outlook express so that I can use a domain name as my email address.
Grafter
Try something like this, which should work in both Outlook and in Outlook Express: 1. Click on "Tools" 2. Click on "Accounts" 3. Click on the "Mail Tab" 4. Click on the account labelled as your "default" account 5. Click on "Properties" 6. Under "User Information", the "Name" is the name that will show in the reply address. You may change this if you wish. 7. Under "User Information", the "E-mail address" is the reply address that will be used as your from or reply address. This is where you change your reply address. 8. Under "User Information", the "Reply address" is provided if you want your "From" address and your "Reply" address to be different. I recommend that you do not use this feature. Instead, place your new domain's reply address in the "E-mail address" box. 9. Click OK. You will now have changed the address that will show as the From address when you send an email and that will be used as a Reply address when someone clicks Reply. Let me know if that doesn't help! Ian