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ADSL2+ Trial Reaches The Next Stage

ADSL2+ Trial Reaches The Next Stage

ADSL2+ Trial Reaches The Next Stage

Plusnet ADSL2+ broadbandWe are currently running a trial for ADSL2+, the next generation of broadband in the UK that offers increased speeds on both upload and download. The trial has now been running for several months with a number of customers being invited via our Community forums. To take part you need to be in an area of the country where ADSL2+ is available. You can read more in the dedicated ADSL2+ trial forum. ADSL2+ is the next generation of broadband.. You can find out about the basics of ADSL2+ at our website. More technical information can be found at Wikipedia and how it is being deployed in this country. It uses a new BT network called 21CN. If you don't fancy wading through the Wikipedia articles there's also a blog we wrote late last year when we first started the trial. If you're interested, and we do hope you will be, you can reserve your place on the trial by raising us a ticket at http://trials.plus.net - you'll need to confirm that you have an ADSL2+ capable modem or router, we have a list of compatible hardware on our website. Alternatively you could check the literature or box that your hardware came in as this should state whether it is compatible with ADSL2+ or not. If you don't have one already, don't worry - we'll be able to supply one for £29.99 plus £6.99 postage, alternatively if you aren't already in any contract we'll be able to send you one for free if you're happy to stay with us for 12 months (you'll still need to pay for the postage though). If you need one of these please request it on the ticket you raise when applying for the trial. Before we go into detail about how to apply we must stress that this is a trial and as such there may be teething issues with the service. We'll be able to get any issues resolved for you in the same way as we would for regular ADSL services (i.e. by raising a fault to our supplier) and these processes have worked well thus far. As this is a trial however, there may still be 'bugs' in the systems. We'd also ask that you initially report any service affecting issues to our discussion forums. This will ensure a response from an agent trained in dealing with the 21CN platform. If you are interested after reading all that, you can reserve your place by raising us a ticket at http://trials.plus.net. If you're still not sure and would like some more information we have a couple more blogs from us at the start of the trial and an update on how things are going from September. There's also a blog from Neil Armstrong, about his trial line and how that's going. If you have any questions regarding the trial that you would like answered before making any decisions, please feel free to ask them in our forum. You can also check if your exchange has been enabled for 21CN on our exchange checker. At the time of writing 267 exchanges across the country have been enabled and we expect around 40% coverage by the end of March. Terms and conditions for the trial have been posted separately. Many thanks for reading, we hope to be supplying you with next generation broadband in the very near future. Dave Tomlinson Plusnet Product Team

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