Verify IPv4 configuration. AMPLIFI HD

[#1]

Hope someone can help.
yesterday I got a Amplifi HD mesh router, to help with my poor signal in my house. But when setting up, on the AmpliFi hd app it found some issues detected.
Please verify IPV4 configuration
Is this to do with plusnet or amplify hd ?Huh
Please help
Thanks lee

[#2]

Moderators Note

This topic has been moved from Fibre to My Router

[#3]

The Amplifi router doesn't have a modem built into it - how are you connecting it to the fibre connection?

[#4]

I’ve connected a Ethernet cable from the Lan port on the plusnet modem to my wan port on the AmpliFi hd
But on the Amplifi HD keeps saying connection the Ethernet cable no internet signal and on the app says verify IPv4 configuration

[#5]

When you say modem are you referring to the hub 1 or an open reach modem?

[#6]

It’s a hub 1

[#7]

In that case you will need to set the Amplifi up as an access point rather than a router.

Looking at the user guide ( page 19 onwards ) I suggest you set the Internet connection as follows:-

Network type - DHCP

Bridge mode - enabled

If that does what I think it does then you should be good to go..

This https://help.amplifi.com/hc/en-us/articles/220979347-Does-AmpliFi-support-bridge-mode- might also help

Once you've got it working , you should probably disable the Wifi on the Hub one to prevent it interfering with the Amplifi mesh system.

[#8 · Accepted solution]

Thankyou for all your help. Everything working great now