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Setting up router logs

FIXED
halliwell1983
Newbie
Posts: 4
Registered: 08-04-2016

Setting up router logs

I have my plusnet modem connected to my netgear router which has a log feature and allows me to send logs of internet activity to an email address.

it looks like this.

 

 

Thing is I'm not very savvy with these things and I'm wondering what an outgoing mail server is and if it's tied to my ISP or something.

 

I could really use some help with setting this up.

 

Yours kindly

Adam 

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7 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 4,543
Thanks: 247
Fixes: 111
Registered: 01-01-2012

Re: Setting up router logs

Is your e-mail address set up with us or a 3rd party like Gmail or Hotmail?

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
halliwell1983
Newbie
Posts: 4
Registered: 08-04-2016

Re: Setting up router logs

I have both a plusnet and hotmail account

Plusnet Help Team
Plusnet Help Team
Posts: 4,543
Thanks: 247
Fixes: 111
Registered: 01-01-2012

Re: Setting up router logs

Fix

If you want to send it to the Plusnet e-mail address the following should work.

Outgoing Mail Server: relay.plus.net

Put whichever e-mail address you want the logs to be sent to and that should do the trick.

 

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
halliwell1983
Newbie
Posts: 4
Registered: 08-04-2016

Re: Setting up router logs

Thanks Matthew but still no joy:

 

outgoing mail server: relay.plus.net

send to this email address: me@hotmail.com

 

I've checked my inbox and junk folder. but still nothing.

 

halliwell1983
Newbie
Posts: 4
Registered: 08-04-2016

Re: Setting up router logs

Oh wait I got it. There was a typo in my input. Thanks for your help Matthew. Much appreciated.

Plusnet Help Team
Plusnet Help Team
Posts: 4,543
Thanks: 247
Fixes: 111
Registered: 01-01-2012

Re: Setting up router logs

Glad to hear it!

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
grahamt
Rising Star
Posts: 552
Thanks: 10
Registered: 05-04-2008

Re: Setting up router logs

I've also got a Netgear router and I the ability to email a log is a useful feature, especially if there are problems on the line (e.g. frequent disconnects). It gives you a record that can be useful when reporting faults.

 

The only annoyance I have is that, even though my router has the right time set, all the emails from it appear (from the 'sent' date) to have been sent in 1970. I can't see any way to change this.

 

(This is on the latest European firmware for the Netgear WNR1000v3. Other routers may of course differ.)