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Fibre down

ccxphoenix
Dabbler
Posts: 12
Registered: ‎27-03-2025

Fibre down

Hi there,

Hopefully this is the right place to post. My fibre connection seems to be down but I am unsure if it’s me or my area, and I’m not sure where to report issues?

Thanks!
2 REPLIES 2
MisterW
Superuser
Superuser
Posts: 18,675
Thanks: 7,992
Fixes: 533
Registered: ‎30-07-2007

Re: Fibre down

https://www.plus.net/help/report-a-problem/

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

pvmb
Pro
Posts: 1,000
Thanks: 161
Fixes: 8
Registered: ‎12-02-2014

Re: Fibre down

Have you also tried rebooting your ONT? Can't do any harm.