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Replacing Hub2 to allow renaming 2.4 and 5G WiFi networks

kacey101
Newbie
Posts: 1
Registered: 5 hours ago

Replacing Hub2 to allow renaming 2.4 and 5G WiFi networks

4 hours ago

Hi
I'm a thoroughly satisfied PlusNet customer except for one issue - why does the Hub2 not allow me to give the 2.4 and 5G WiFi networks different names? Have these people never tried to install a smart bulb?!?
Anyway, this being the case, can anyone suggest a new router that will replace by Hub2, not cause PlusNet any problems if I need their support, AND give me the ability to give the two WiFi networks different names? Many thanks and Merry Xmas.
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MisterW
Superuser
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Posts: 18,486
Thanks: 7,858
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Registered: ‎30-07-2007

Re: Replacing Hub2 to allow renaming 2.4 and 5G WiFi networks

3 hours ago

Have these people never tried to install a smart bulb?!?

If they're 2.4ghz only, then try disabling the 5ghz band on the Hub2 , connect the smart bulb and then re-enable the 5ghz

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

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Baldrick1
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Registered: ‎30-06-2016

Re: Replacing Hub2 to allow renaming 2.4 and 5G WiFi networks

2 hours ago

@kacey101 

See: https://community.plus.net/t5/Tech-Help-Software-Hardware-etc/Separate-Bands-with-a-Smarthub-2-or-Pl...

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