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Plusnet Router - slow connection on laptop with 5g connection?

FIXED
peanutjimmy
Newbie
Posts: 2
Registered: ‎27-05-2020

Plusnet Router - slow connection on laptop with 5g connection?

Hi guys,

Hoping someone may be able to help. I have noticed that on my new laptop, the 5g connection is super slow and barely useable. I have the 2g/5g connections separate, and works fine on the 2g connection (albeit with slower speeds). The 5g connection seems to be fine with my other wireless devices, but this particular laptop does not seem to play happy.

 

I have tried changing the wireless channel etc, but no luck. Any suggestions? I'm considering picking up a BT Homehub 6 anyhow, but just wondering if there are any magic fixes to try?

 

Thanks

4 REPLIES 4
Longliner
Pro
Posts: 304
Thanks: 136
Fixes: 6
Registered: ‎22-10-2014

Re: Plusnet Router - slow connection on laptop with 5g connection?

Can't help with your wifi problem but I suggest you follow up on the HH6. It's far superior to the Hub One especially wifi. As you may know the Hub One is a HH5 in a white frock.

bobpullen
Community Gaffer
Community Gaffer
Posts: 15,437
Thanks: 3,135
Fixes: 194
Registered: ‎04-04-2007

Re: Plusnet Router - slow connection on laptop with 5g connection?

Fix

@peanutjimmy - I've pushed an update to your hub that might help. You'll need to restart your hub to apply it.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

peanutjimmy
Newbie
Posts: 2
Registered: ‎27-05-2020

Re: Plusnet Router - slow connection on laptop with 5g connection?

Hi Bob,

Much appreciated, seems all sorted!

dvorak
Moderator
Moderator
Posts: 27,032
Thanks: 5,358
Fixes: 1,342
Registered: ‎11-01-2008

Re: Plusnet Router - slow connection on laptop with 5g connection?


Moderators Note


This topic has been moved from ADSL Broadband to My Router

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