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Plusnet Hub Two Router for New Business Customers

198kHz
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Registered: ‎30-07-2008

Re: Plusnet Hub Two Router for New Business Customers

As I understand it the only "charge" is that you take out a new FTTC contract.

Murphy was an optimist
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viffergb
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Registered: ‎05-09-2015

Re: Plusnet Hub Two Router for New Business Customers

Umm...🤔..even though I still have some 8 months to go on my existing one?

198kHz
Seasoned Hero
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Registered: ‎30-07-2008

Re: Plusnet Hub Two Router for New Business Customers

I'm not staff, but AFAIK yes, you'd just in effect extend the contract to 18 months, or whatever the term is these days.

Customer Retentions on 0800 013 2632 are the people to speak to.

Murphy was an optimist
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viffergb
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Re: Plusnet Hub Two Router for New Business Customers

Understood, thanks 👍

bobpullen
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Re: Plusnet Hub Two Router for New Business Customers

There is a P&P charge of £6.99 when re-contracting, but that is all I'd expect you to be billed.

Bob Pullen
Plusnet Product Team
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viffergb
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Re: Plusnet Hub Two Router for New Business Customers

Thanks Bob 👍