Modem mode
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- Modem mode
14-11-2023 9:20 AM
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Hi, new To Plusnet and I have a couple of questions.
I wish to use my own gaming router so I want the Hub 2 in modem mode. I know it's called bridge mode in there is that right? so I select that then plug my gaming router into the WAN port right? I have BB through a phone line (70Mbps). I've search but found conflicting information.
Q2, Can I use my own modem?
Thanks
Fixed! Go to the fix.
Re: Modem mode
14-11-2023 9:23 AM
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Assuming you don't have a Full Fibre connection (i.e. the router plugs into your phone line, and not an Openreach ONT on the wall), then you would need to enable bridge mode on the Hub Two and connect an ethernet cable from the WAN port of your gaming router, to one of the first three LAN ports on the Hub Two. The gaming router will need manually configuring to use PPPoE and your Plusnet broadband username/password i.e. <username>@plusdsl.net and the password you use to log into the Plusnet website.
What make/model is the gaming router?
Bob Pullen
Plusnet Product Team
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Re: Modem mode
14-11-2023 9:31 AM
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ASUS RT-AC59U
I was using it on Virgin Media , I put VM modem into modem mode and that was it.
Regards
Re: Modem mode
14-11-2023 11:24 AM
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Thanks, it'll be a similar setup on the Plusnet line but you will need to configure the PPP credentials as per my last post.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Modem mode
14-11-2023 12:50 PM
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Excuse my ignorance but, isn't that what the hub 2 is for? to establish the connection and then pass that internet connection on to the WAN port and then onto my gaming router? not following why I need to put my login into the gaming router?
Re: Modem mode
14-11-2023 12:54 PM
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@Pedro78 In bridge mode the HUB2 is a dumb modem, it does nothing to authenticate the dsl connection it just passes data through to the router, that is why the username and password have to be configured in the router and connect via PPPoE to the modem.
Re: Modem mode
14-11-2023 12:57 PM
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Right, that makes sense thank you. So yeah looks like I'll just carry on they I'm doing it now. Standard Hub2 settings (although I switch the wifi off) and plug my gaming router into one of the ports 😕
Re: Modem mode
14-11-2023 1:09 PM
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@Pedro78 So you are not going to use bridge mode? I wonder why? It is the recommended way to use your own router or you will end up with both the HUB2 and your router giving out IP addresses which can cause problems, such as the double NAT situation. (Google it). Definitely not good for gaming.😫
Re: Modem mode
14-11-2023 1:19 PM
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Yeah I get what you're saying. The double NAT thing and all that, although it's a gaming router, I don't use it for that (I don't online game) I use it for the very wide wifi coverage, the ping / latency isn't mega important to me. If I can find a decent ADSL router at an acceptable price, by all means, I'll go down that route.
Re: Modem mode
15-11-2023 7:11 PM
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For what it's worth, I would do as others suggest and put your Hub 2 in bridge mode.
The setup is then very similar to what you had with Virgin Media.
When (eventually) Openreach fibre turns up you could then use your router with that and you would no longer need the Hub 2 (or similar).
There are other approches to routers and for many a mesh system suits but if your ASUS RT-AC59U does what you want at the moment I would stick with it and have minimal change.
Re: Modem mode
15-11-2023 7:59 PM
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Thanks.
In bridge mode I'll still need to buy a DSL router though won't I?
Regards
Re: Modem mode
15-11-2023 9:33 PM
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No, the Hub 2 will act as a modem and your ASUS RT-AC59U is the router.
The connections are:
phoneline -> Hub 2 -> Ethernet cable -> Asus WAN port (the Blue one)
The Asus has the settings (as earlier in the thread) and it should "just work".
Nothing more to buy.
Re: Modem mode
16-11-2023 7:51 AM
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Ok, this is what I was asking in the beginning of the thread, and people were saying "The gaming router will need manually configuring to use PPPoE and your Plusnet broadband username/password "
So you're saying what I suspected originally is actually correct, I can just put the Hub 2 into Modem (bridge) mode, and plug my router into the WAN port, and I'm off?
Regards
Re: Modem mode
16-11-2023 8:15 AM
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@Pedro78 You have just about got it right, but have a read of message #2 from Bob Pullen. you connect the WAN port of your router to one of the LAN ports of the HUB2. Not the WAN port which is used as an input to the HUB from an external modem or more often these days an Openreach ONT for FTTP.
Re: Modem mode
16-11-2023 8:30 AM
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But the router WAN connection will need to be changed to pppoe and username/password entered. Its not difficult but it IS different to the virgin configuration, that uses dhcp which is what the Asus defaults to
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