I run a few personal websites, where I use PuTTY and FileZilla, to connect to the website's server and manage their web files. I have been using PuTTY and Filezilla, with no problems on the PlusNet Router, for about 9 months now. I have just come back from being away for 5 days. Upon my return, I noticed that I could no longer use the aforementioned programs to connect to my server. If you refer to my attached image, you will see that I end up with an error notification. Its the same with Filezilla too.
After browsing online, I read that there could be a Port issue. As such, I used the Port Forwarding Tester resource, where I found that my Port 22 was closed. I am assuming this is the issue.
As such, is anyone aware if PlusNet has changed any settings? Also, why would this change had occurred and how can I resolve this?
Just in case the issue was not related to the Port, I did try the following to:
- Reset the Router to Factory Settings;
- Rebooted the Router;
- Rebooted Computer;
- Used a different device on the same Router;
- Switched the Router off then back on again.
The only way to access my server, via the above programs, is to now work from a different IP address.
Does anyone have any potential suggestions or solutions to this?