After seeing the news regarding security concerns using older routers I have reconnected my Plusnet Hub One router which is currently on software version 22.214.171.124.126.96.36.199.2 and last updated on 19/07/17. Please can you push through an upgraded firmware to my Plusnet Hub One router so that I am up to date regarding any security fixes etc..
It would generally update automatically to the latest widespread version (188.8.131.52.83.8.263) within 24-48 hours after a factory reset. Can you prod a paper clip into the reset pinhole at the back for 20 seconds?
This is my personal Community Forum account to help out around these parts while I'm at home. If I'm posting from the 1st March 2020, this means I'm off-duty with no access to internal systems. If this post resolved your issue, please click the 'This fixed my problem' button