Fibre router making a hissing noise
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Fibre router making a hissing noise
08-01-2020 12:01 PM - edited 08-01-2020 12:02 PM
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The router we got sent makes a hissing noise when devices on 5GHz are using it. The CS suggests to turn off the 5 band but that’s no good as WiFi speed cuts down from 58 mbps to about 30. Is there anything that can be done?
Re: Fibre router making a hissing noise
08-01-2020 1:46 PM
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Go onto an auction site such as EBay and spend very little money on a BT Smarthub 6. Setting instructions ae here: https://community.plus.net/t5/My-Router/Using-the-BT-Smarthub-6-on-a-Plusnet-Account/m-p/1587673#M85...
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Re: Fibre router making a hissing noise
09-01-2020 11:42 AM
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Hi @dan17
Unfortunately, our supplier has advised that the hissing sound is within tolerance for the design of the Hub One and therefore there's nothing that we can do in terms of negating this if disabling/splitting out the 5hz frequency doesn't help.
My apologies that I couldn't respond with better news.
Best wishes
Dave
Re: Fibre router making a hissing noise
09-01-2020 11:47 AM
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That’s ok, thank you for the info. I will try the BT smart hub 6 and see what happens.
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