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Admin password blocked turning on WiFi

sheilajlister
Hooked
Posts: 8
Thanks: 2
Fixes: 1
Registered: ‎05-08-2023

Admin password blocked turning on WiFi

I usually use a LAN cable for the Internet but needed to switch on WiFi for a a freind. First I got notice saying it was an unstable connection, but then 'Help'  revealed PlusNet says it is OK to go ahead. I then had to put in an Admin password but when I try to do this it says I have to wait 4 mins 59 secs. If I do that though, I get the same message and am told login is blocked. So basically I want to know how to turn on the WiFi. I have a PlusNet Hub Two. Thank you

2 REPLIES 2
Dan_the_Van
Superuser
Superuser
Posts: 4,721
Thanks: 3,039
Fixes: 144
Registered: ‎25-06-2007

Re: Admin password blocked turning on WiFi

@sheilajlister 

My thinking is the message was not a secure connection not unstable?

Does this help explain https://www.plus.net/help/hubgui/hub-warning/ 

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

pvmb
All Star
Posts: 1,488
Thanks: 289
Fixes: 12
Registered: ‎12-02-2014

Re: Admin password blocked turning on WiFi


@sheilajlister wrote:

I then had to put in an Admin password but when I try to do this it says I have to wait 4 mins 59 secs. If I do that though, I get the same message and am told login is blocked. 


Weird. I just tried logging in with an incorrect admin password three times (over Wi-Fi) and every time just got the message:

! Error - the admin password is incorrect

After then putting in the correct password I logged in as usual. No such message about needing to wait.

How many times did you try logging in? What browser are you using?