Admin password blocked turning on WiFi
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Admin password blocked turning on WiFi
2 hours ago - last edited 2 hours ago
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I usually use a LAN cable for the Internet but needed to switch on WiFi for a a freind. First I got notice saying it was an unstable connection, but then 'Help' revealed PlusNet says it is OK to go ahead. I then had to put in an Admin password but when I try to do this it says I have to wait 4 mins 59 secs. If I do that though, I get the same message and am told login is blocked. So basically I want to know how to turn on the WiFi. I have a PlusNet Hub Two. Thank you
Re: Admin password blocked turning on WiFi
2 hours ago - last edited 2 hours ago
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My thinking is the message was not a secure connection not unstable?
Does this help explain https://www.plus.net/help/hubgui/hub-warning/
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Admin password blocked turning on WiFi
an hour ago - last edited an hour ago
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@sheilajlister wrote:
I then had to put in an Admin password but when I try to do this it says I have to wait 4 mins 59 secs. If I do that though, I get the same message and am told login is blocked.
Weird. I just tried logging in with an incorrect admin password three times (over Wi-Fi) and every time just got the message:
! Error - the admin password is incorrect
After then putting in the correct password I logged in as usual. No such message about needing to wait.
How many times did you try logging in? What browser are you using?
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