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Voucher

Samndoug
Newbie
Posts: 2
Registered: ‎18-11-2021

Voucher

‎20-11-2021 11:07 AM

Still not recieved an email regarding my voucher. Am I right that plusnet send me an email with a link to claim the voucher?

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LaurenB
Plusnet Help Team
Plusnet Help Team
Posts: 2,577
Thanks: 508
Fixes: 131
Registered: ‎07-12-2017

Re: Voucher

‎20-11-2021 8:02 PM

Hiya @Samndoug, thanks for getting in touch and welcome to Plusnet!

 

I am sorry that you haven't yet received your email for the reward. It looks like to wrong code may have been applied to the account but having reviewed this further can see it was agreed.

 

I will get this chased further with our Billing Team and will send you an update within the next 72 working hours.

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team
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