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Activation date

emmaj
Interested
Posts: 2
Thanks: 1
Registered: ‎20-11-2021

Activation date

Hi! Is there any way to bring the activation date forward? I’ve made a mistake and my old provider has turned my connection off already.
2 REPLIES 2
LaurenB
Plusnet Help Team
Plusnet Help Team
Posts: 2,577
Thanks: 508
Fixes: 130
Registered: ‎07-12-2017

Re: Activation date

Hiya @emmaj, thanks for getting in touch and a warm welcome to Plusnet!

 

I am sorry for the error with your service.

 

I have had a check and can see your order is due to complete on 22/11/21, we aren't able to bring this date forward as this is the earliest date our suppliers are able to provide the service. I'm really sorry for the inconvenience caused.

 

Should you have any further queries in the meantime, just get back to us.

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team
emmaj
Interested
Posts: 2
Thanks: 1
Registered: ‎20-11-2021

Re: Activation date

Thanks for the reply. It was my mistake anyway! 🙂