Upgraded today to FTTC without Phone
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- Re: Upgraded today to FTTC without Phone
02-04-2024 5:21 PM
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Currently on Plusnet FTTC 40/10 with phone, as we don’t use the landline phone we upgraded to Fibre without phone which is due to start on on 5th April. After the sign up I received SMSs from Plusnet and Openreach. The Openreach sms seemed to infer a visit from an engineer to test and provide us with the best service. Am I right in thinking that all the work will take place in the exchange and the upgrade will not require a home visit.
Fixed! Go to the fix.
02-04-2024 5:26 PM
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@tmcwhisky If you are switching to a SoGEA service, as you are, there is no engineer vidit to your home required - as you suggest, it is a pure admin/automatic process.
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Re: Upgraded today to FTTC without Phone
02-04-2024 6:35 PM
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It might be worth taking a screenshot of your router's existing sync speeds and SNR margin, so that you have a reference point for later - to show that your upgrade has made a difference, or use as evidence if nothing changes !
It might also be worth taking a screenshot of BT Broadband Availability Checker so you can check how your upgraded SoGEA line compares to the predicted VDSL ("Clean" and "Impacted") speeds.
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Re: Upgraded today to FTTC without Phone
02-04-2024 7:37 PM
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@Anonymous wrote:
It might be worth taking a screenshot of your router's existing sync speeds and SNR margin, so that you have a reference point for later - to show that your upgrade has made a difference, or use as evidence if nothing changes !
It might also be worth taking a screenshot of BT Broadband Availability Checker so you can check how your upgraded SoGEA line compares to the predicted VDSL ("Clean" and "Impacted") speeds.
.
Screen prints taken - thank you for the suggestion. I don’t envisage any problems - but you never know - I am 60m from the cabinet and currently have speeds of 50/9 MBps on both Ethernet and WiFi
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Re: Upgraded today to FTTC without Phone
02-04-2024 8:04 PM - edited 02-04-2024 8:05 PM
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@tmcwhisky wrote:
I am 60m from the cabinet and currently have speeds of 50/9 MBps on both Ethernet and WiFi
Did you mean 40/9 ?, or are you talking about the router's maximum attainable download sync speed ?
I'm confused as you previously said -
@tmcwhisky wrote:
Currently on Plusnet FTTC 40/10 with phone ...
.
Re: Upgraded today to FTTC without Phone
02-04-2024 8:50 PM
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@Anonymous wrote:
@tmcwhisky wrote:
I am 60m from the cabinet and currently have speeds of 50/9 MBps on both Ethernet and WiFi
Did you mean 40/9 ?, or are you talking about the router's maximum attainable download sync speed ?
I'm confused as you previously said -
@tmcwhisky wrote:
Currently on Plusnet FTTC 40/10 with phone ...
.
Yes it is confusing I was getting 50/9Mbps on speed tests but I wasn’t complaining . See attached basic info for BT Smarthub 6A. I took Plusnet up on their offer of the Hub 2 and will be trying it out when it arrives and comparing it with the 6A.
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Re: Upgraded today to FTTC without Phone
02-04-2024 9:41 PM
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Oh, that make more sense.
It looks like you are actually provisioned at 55/10,
see topics from 2016 -
Plusnet Botch 38Mbps to 52Mbps Fibre Broadband “Upgrade”
Hopefully being only 60m from your FTTC cabinet, your SoGEA upgrade should give you the full 80/20.
.
Re: Upgraded today to FTTC without Phone
02-04-2024 10:40 PM
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@Anonymous wrote:
Oh, that make more sense.
It looks like you are actually provisioned at 55/10,
see topics from 2016 -
Plusnet Botch 38Mbps to 52Mbps Fibre Broadband “Upgrade”
Hopefully being only 60m from your FTTC cabinet, your SoGEA upgrade should give you the full 80/20.
.
Thanks @Anonymous
having read these links it reminded me that in 2014 I signed up for the 40/20 package and I was totally unaware that I had been upgraded to the new package. According to the router stats my line can sync at 105Mbps download but I probably will never see that speed.
Re: Upgraded today to FTTC without Phone
03-04-2024 10:41 AM
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@tmcwhisky You wrote ...." According to the router stats my line can sync at 105Mbps download " That is a theoretical maximum sync speed and you certainly won't see it as Openreach VDSL2 lines have a maximum sync speed of 80Mbps.
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Re: Upgraded today to FTTC without Phone
06-04-2024 4:28 PM - edited 06-04-2024 4:29 PM
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@tmcwhisky wrote:
... don’t envisage any problems - but you never know
Did your upgrade go to plan yesterday ?,
and are you getting the expected full 80/20 speeds ?
.
Re: Upgraded today to FTTC without Phone
06-04-2024 5:10 PM
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Upgrade went well seemed to happen overnight on Friday am. Getting speeds of 74 down and 18 up. Phone disconnected later that day.
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