20-11-2018 11:25 AM - edited 20-11-2018 11:26 AM
Re: Router dispatch
Welcome to the forums @scasey
If you still have your BT HomeHub 5 or Smart Hub aka HomeHub 6, you can use those to connect to Plusnet.
It is normally just a change to the username and password.
The Plusnet Hub One is just a rebadged BT Home Hub 5 Type A with bespoke software.
Help for Smart Hub can be found at https://community.plus.net/t5/My-Router/Using-the-BT-Smarthub-6-on-a-Plusnet-Account/td-p/1587673/ju...
Help for other Home Hubs can be found at https://community.plus.net/t5/My-Router/Use-a-BT-Hub-2-3-4-or-5-on-a-Plusnet-connection/td-p/1192234...