Free Router?
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Free Router?
26-07-2023 6:13 PM
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Do Plusnet include a free router with their fibre products?
I ask because I saw somewhere that "if you choose one". I don't recall being asked about this, but then again the order page kept crashing!
Keef- Sheerness Kent UK - Vodafone FTTP via THG3000 & Three via ZTE MF286D
Previously - NowTV, John Lewis, Shell Energy, Plusnet, Sky, EE, New Call Telecom/Fuelbroadband, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
Re: Free Router?
26-07-2023 6:19 PM
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I'd try using a better connection. AIUI, there is the option to select a PN Hub2 on placing the order, but it is not mandatory to use one - if you already have your own fibre-capable kit, then you are free to use that.
Re: Free Router?
27-07-2023 1:02 AM
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You have to go out of your way not to select a router from memory i.e. remove it from your 'basket'. If you didn't, then I'd say it's fairly safe to say you will get sent one.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Free Router?
27-07-2023 1:36 AM
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Keef- Sheerness Kent UK - Vodafone FTTP via THG3000 & Three via ZTE MF286D
Previously - NowTV, John Lewis, Shell Energy, Plusnet, Sky, EE, New Call Telecom/Fuelbroadband, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
Re: Free Router?
27-07-2023 1:42 AM
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![Sad Sad](/html/@5863905B9AC6EE4F2B28C1A2965ABC0C/images/emoticons/sad.gif)
Keef- Sheerness Kent UK - Vodafone FTTP via THG3000 & Three via ZTE MF286D
Previously - NowTV, John Lewis, Shell Energy, Plusnet, Sky, EE, New Call Telecom/Fuelbroadband, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
Re: Free Router?
27-07-2023 6:51 AM
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@cbcadmin wrote: Is the wifi side of a Plusnet router better than the one on the Vodafone one?
How the blazes do you expect me to know - I have never used whatever Vodafone supplied you with - or the Plusnet Hubs, come to that, but in any case Wi-Fi performance of any router is dependent on on many variable factors.
Re: Free Router?
27-07-2023 8:17 AM
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@cbcadmin WiFi inside your property is for you to sort, not the isp.
Re: Free Router?
27-07-2023 8:18 AM
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Keef- Sheerness Kent UK - Vodafone FTTP via THG3000 & Three via ZTE MF286D
Previously - NowTV, John Lewis, Shell Energy, Plusnet, Sky, EE, New Call Telecom/Fuelbroadband, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
Re: Free Router?
27-07-2023 8:21 AM
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Keef- Sheerness Kent UK - Vodafone FTTP via THG3000 & Three via ZTE MF286D
Previously - NowTV, John Lewis, Shell Energy, Plusnet, Sky, EE, New Call Telecom/Fuelbroadband, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
Re: Free Router?
27-07-2023 8:30 AM - edited 27-07-2023 8:32 AM
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If it helps my wireless analyser shows the following for the Hub Two
Min Rate 2.4GHz 7.2Mbps, 5GHz 32.5Mbps
Max Rate 2.4GHz 216Mbps, 5GHz 1730Mbps
More details here https://www.plus.net/help/broadband/router-information/
Re: Free Router?
27-07-2023 8:32 AM
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@cbcadmin wrote:
THG3000 as per my signature. As this is a forum I was asking generally not expecting you to know, but surprised you don't have any experience of the Plusnet hub, given you are on here with over 14k posts! John.
As this is a PLUSNET forum, only those who may have used the modem/router you mention would have been able to offer a comparison.
As I said, I have never used the Plusnet Hubs. When I joined, the only option connection-wise was ADSL, which suited my modest needs and I initially used my own Netgear DG934G modem/router, only switching to PN's TG582N when that kit began to die on me.
I was always on ADSL with PN, so had no need for a VDSL-capable Hub.
Re: Free Router?
27-07-2023 9:58 AM
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Keef- Sheerness Kent UK - Vodafone FTTP via THG3000 & Three via ZTE MF286D
Previously - NowTV, John Lewis, Shell Energy, Plusnet, Sky, EE, New Call Telecom/Fuelbroadband, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
Re: Free Router?
27-07-2023 10:01 AM
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![Sad Sad](/html/@5863905B9AC6EE4F2B28C1A2965ABC0C/images/emoticons/sad.gif)
Keef- Sheerness Kent UK - Vodafone FTTP via THG3000 & Three via ZTE MF286D
Previously - NowTV, John Lewis, Shell Energy, Plusnet, Sky, EE, New Call Telecom/Fuelbroadband, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
Re: Free Router?
27-07-2023 10:04 AM
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No-one will. ADSL, along with FTTC is being replaced (by OpenReach) with FTTP, s that is what you will get.
Re: Free Router?
27-07-2023 12:14 PM
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Keef- Sheerness Kent UK - Vodafone FTTP via THG3000 & Three via ZTE MF286D
Previously - NowTV, John Lewis, Shell Energy, Plusnet, Sky, EE, New Call Telecom/Fuelbroadband, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
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