Fibre upgrade with no connection
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Order
- :
- Fibre upgrade with no connection
Fibre upgrade with no connection
10-08-2016 9:52 AM - edited 10-08-2016 9:56 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi,
Recently upgraded to Fibre, posted previously about the Hub 1 which I have now received and told that the Fibre change over would happen on 09/08/2016 (yesterday.) Went ahead and changed over tot he Hub 1 which made a huge difference to the speed straight away and everything was working fine.
However around mid-day yesterday (when we were supposed to change over) the internet went down, reading the leaflet with the router last night it explained that this is normal and the internet should be back on at mid-night at the latest. However we are still without internet this morning, has anyone experienced this before/have an idea of when the internet will come back on?
Cheers,
Chris
Re: Fibre upgrade with no connection
10-08-2016 10:41 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Order
- :
- Fibre upgrade with no connection