Recent Order - BP03134633
I placed my order last Thursday 04/08/16 and it has been stuck on the same stage since then on the order tracker "Checking your details".
Please could you take a look at this for me and let me know when i can expect this stage to be completed and when i can expect my broadband to be setup and completed?
Re: Recent Order - BP03134633
09-08-2016 1:00 PM - edited 09-08-2016 1:06 PM
I'm sorry to see there's been no progress on the order yet for some reason.
I'm flagging this up to our provisioning team straight away.
UPDATE: someone has agreed to pick up your order this afternoon so you should see a reply to ticket 130884719 soon.