Fibre upgrade due tomorrow and still no router

[#1]

My fibre upgrade is due tomorrow and still have not received new router, concerned I will loose access to internet.

[#2]

Router has now arrived, hopefully all on track still for tomorrow

[#3]

Hey @MayK

Thanks for getting in touch, I've seen a few FTTC modify orders pushed back due to engineer availability lately, so I thought I'd check yours. It's actually been pushed back to 17/01/2022.

Please accept our apologies for any inconvenience caused here. You won't be charged for a fibre service that you don't have either.