http://failed.billing.plus.net/apps/payment/failed constant redirection on any http sites
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Re: http://failed.billing.plus.net/apps/payment/failed constant redirection on any http sites
19-02-2019 4:18 PM - edited 19-02-2019 7:51 PM
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*waves staff in a circular motion*
Joking aside, I'm sorry that this has happened for a 3rd time but I've nudged my colleague in engineering and this should be sorted now for you again.
Feel free to let me know if this happens again or if you need any further assistance.
Re: http://failed.billing.plus.net/apps/payment/failed constant redirection on any http sites
19-02-2019 4:24 PM
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Thanks a lot again! I appreciate the quick response and fix from you. Happy to know you can help resolve the issue whenever it arises
Re: http://failed.billing.plus.net/apps/payment/failed constant redirection on any http sites
19-02-2019 4:32 PM
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Re: http://failed.billing.plus.net/apps/payment/failed constant redirection on any http sites
18-03-2019 7:37 AM
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hello can you fix this problem for me please im having the same problem your service is restricting my internet and only can acess sites via vpn this is the second time now the frist time took 7 weeks to take the restriction off i cant keep going through this with your service i hope someone get fix this thanks
Re: http://failed.billing.plus.net/apps/payment/failed constant redirection on any http sites
18-03-2019 9:17 AM
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Re: http://failed.billing.plus.net/apps/payment/failed constant redirection on any http sites
26-03-2019 11:51 AM
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Hey again @Gandalf hope you don't mind me asking again. Need a fix
Re: http://failed.billing.plus.net/apps/payment/failed constant redirection on any http sites
26-03-2019 12:16 PM
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Hi @kerrycarol thanks for getting in touch.
I apologise for the recurrent issues, having checked your account there aren't any restrictions in place that I can remove. I have responded further via a support ticket on your account here
Re: http://failed.billing.plus.net/apps/payment/failed constant redirection on any http sites
18-04-2019 10:20 PM
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I’m getting quite annoyed with these service providers (plus net ) yet again I’m here again 3 months later with a late payment error on my web browsing can not access Apple store ext all iPads iPhones blocked from browsing there own store ..... all again stop blocking ppls internet when there late with a payment if you continue to do so your gonna lose customers now I’ve been late paying my bill and have paid a hour ago and yet my internet is still blocked my patients is running out with plusnet sick of sorry ext some ppl can’t manage pay on due date why restrict them with a partial web browse So please can you fix my internet my account is up to date now david31k
i really don’t wanna leave plusnet but if this continuous I’m going to do I’ve said this before but only so much one can take so AGAIN PLEASE PUT MY INTERNET BACK TO NORMAL BEFORE MY LATE PAYMENT ARISED THANKS
Re: http://failed.billing.plus.net/apps/payment/failed constant redirection on any http sites
19-04-2019 8:51 AM
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Re: http://failed.billing.plus.net/apps/payment/failed constant redirection on any http sites
19-04-2019 11:26 AM
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This is not good enough 24 hours after payment made you stil have my internet partially blocked my account is cleared why is my internet still blocked please fix this no one even looking into this I won’t be paying for my service until this is fixed you have blocked apple website there stores ext my kids can’t even get on the AppStore it’s not on this I want these days reimbursing not paying for a internet what’s useless to this household when you have put restrictions on the browse freely web joke
Re: http://failed.billing.plus.net/apps/payment/failed constant redirection on any http sites
19-04-2019 12:22 PM
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Hi @david31k
I'm sorry for the issues you are experiencing.
As far as I can see, there are no longer any restrictions on your account at all - however i refreshed all active components to ensure there is nothing preventing a connection, can you please confirm if you are still noticing issues?
Thanks,
MoR
Re: http://failed.billing.plus.net/apps/payment/failed constant redirection on any http sites
19-04-2019 6:07 PM
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Re: http://failed.billing.plus.net/apps/payment/failed constant redirection on any http sites
19-04-2019 6:27 PM
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Hello @david31k
I am sorry to hear you are still having difficulties using your services.
Can you please perform a master reset on your router.
Use a paper clip, pen, or something pointed to press in the reset pinhole button on the back of the router.
Keep the button pressed for 20 seconds. When the light on the front of your Hub turns green, release the reset button.
When the light on the front of the Hub turns blue, it's now restored to factory settings.
Keep in mind that if you do this, it'll completely restore your router to the settings it had when it arrived. So if you've made specific changes to your settings, they'll need to be made again.
Should you require any further assistance, please feel free to get back in touch with us.
Many thanks.
Re: http://failed.billing.plus.net/apps/payment/failed constant redirection on any http sites
19-04-2019 8:06 PM
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Re: http://failed.billing.plus.net/apps/payment/failed constant redirection on any http sites
19-04-2019 8:11 PM
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Problem gone you ISP is blocking ports that what it comes back to you again I'm not paying for a vpn service I'm paying plusnet internet service to be honest I give up asking you lot to fix it like you haven't got a clue what yous gave done I give up the internet is stil down end of
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