Unpaid Bill
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- Re: Unpaid Bill
Unpaid Bill
15-03-2013 7:26 PM
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I realized i have an unpaid bill today, so i went to pay it but it said "May take 7 days" ?
Was just wondering if the money could be taken out straight away so i can stop worrying
Thank You!
Re: Unpaid Bill
17-03-2013 4:11 PM
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It's possible that you may have selected the option to process the payment via Direct Debit.
This means that the payment will leave your account 2-3 days after the request is sent. You'll receive an email to confirm the date it will leave your account.
Hope this helps,
Regards,
Matt
Re: Unpaid Bill
18-03-2013 4:05 PM
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Some money has been taking out the bank but it doesn't say if it's plusnet or not, would it take some time to stop restrictions?
Thank you.
Re: Unpaid Bill
18-03-2013 4:11 PM
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Re: Unpaid Bill
18-03-2013 4:47 PM
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If the money has come out at your end, it should clear on our systems very shortly. You should still be able to use your broadband connection as normal.
If you see any payment screens, just click the 'I acknowledge and Continue' link.
Just for your information, payments taken by card are charged an additional £1.50. Direct Debit is the way to go to save you money!
Re: Unpaid Bill
21-03-2013 2:54 AM
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Re: Unpaid Bill
21-03-2013 9:30 AM
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Re: Unpaid Bill
21-03-2013 9:53 AM
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Re: Unpaid Bill
23-03-2013 9:43 PM
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Thank you
Re: Unpaid Bill
26-03-2013 1:28 PM
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All looks good on your account and it's showing paid, if you're still seeing the screens saying you need to pay then log into the router's control panel and hit the disconnect button, then the connect button - that should sort it.
Hope that helps.
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