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Current 6 Months Half Price Deal.

Trevstan
Grafter
Posts: 100
Thanks: 3
Registered: 09-03-2013

Current 6 Months Half Price Deal.

Just put my order in on the 10th of March for 3 months half price and free installation due to me moving me phone across also cashback from Quidco then this deal has popped up on 12th  Cry.
Guessing the only way I would be offered this deal now is to cancel my order get refunded the payment i made and redo my order to be entitled to it? (Which would be a whole load of hassle for £30 and put forward my current installation date).
Knew I shouldn't have rushed my order through thought i was going to miss out on the good deal then it's an even better deal around the corner   Roll eyes... Oh well these things happen and it was still a good deal at the time Smiley
15 REPLIES
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: Current 6 Months Half Price Deal.

Hi Trevstan,
I've dropped a ticket on your account that should help. Smiley
You can view it at https://portal.plus.net/wizard/?p=search
Chris
Trevstan
Grafter
Posts: 100
Thanks: 3
Registered: 09-03-2013

Re: Current 6 Months Half Price Deal.

Thanks Chris as stated in my reply to your ticket.
Great customer support and you've made my day  Smiley!
Edit -: Replied to you ticket tho as I have a query.
marmalizer
Dabbler
Posts: 17
Registered: 13-03-2013

Re: Current 6 Months Half Price Deal.

Hi, Chris
I'm in the same boat,  Sad
I joined on Monday 11th is there any way you could make my day too?  Wink
*Sorry about the hijack Trevstan
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: Current 6 Months Half Price Deal.

@Trevstan
I've replied to your ticket.
Hi marmalizer,
Welcome to Plusnet and our community forums,
I've popped a ticket on your account too in regards to this.
Trevstan
Grafter
Posts: 100
Thanks: 3
Registered: 09-03-2013

Re: Current 6 Months Half Price Deal.

Quote from: marmalizer
*Sorry about the hijack Trevstan

Haha nps hijack away  Cheesy
Trevstan
Grafter
Posts: 100
Thanks: 3
Registered: 09-03-2013

Re: Current 6 Months Half Price Deal.

Quote from: chrispurvey
@Trevstan
I've replied to your ticket.

Replied back Chris having my blonde moment today  Cheesy sorry.
Thanks for sorting all my problems out tho  Kiss
Great customer support.
marmalizer
Dabbler
Posts: 17
Registered: 13-03-2013

Re: Current 6 Months Half Price Deal.

Many Thanks Chris,
Now a Happy Bunny  Grin

Great Customer Support +1
v3burn
Dabbler
Posts: 15
Registered: 13-03-2013

Re: Current 6 Months Half Price Deal.

thought I was the only one with bad luck....I signed up on 6th, any chance of jumping on this bandwagon?

also would you be able to tell me how long a changed from Sky fibre to PlusNet fibre usually takes, my service is pants with Sky and barely able to surf the net with my 40mb connection!
Please, Please .. Please push it through quicker  Cheesy

ta
LUKE1
Newbie
Posts: 3
Registered: 14-03-2013

Re: Current 6 Months Half Price Deal.

I am in the same boat I'm not even connected yet or have the router, and this deal has popped up so could you also make my day for me to please thank you.
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: Current 6 Months Half Price Deal.

Hi v3burn and LUKE1,
Firstly welcome to Plusnet and our community forums.
Any deals that have been signed up will be the deal that is applied to your accounts, If you take a look at https://portal.plus.net/wizard/?p=search there is a ticket on your account explaining this.
@v3burn we'll be in-touch with your activation date ASAP.
Chris
v3burn
Dabbler
Posts: 15
Registered: 13-03-2013

Re: Current 6 Months Half Price Deal.

thanks Cheesy
I will be one happy customer when I leave Sky.
darrenbrice
Newbie
Posts: 6
Registered: 12-03-2013

Re: Current 6 Months Half Price Deal.

It is frustrating when companies do this!
I too signed up very recently and am all booked in for next Weds, but will miss out on 3 months at half price for fibre unlimited.
Why can they not have a small gap in between offers?
mrorange26
Newbie
Posts: 7
Registered: 24-03-2013

Re: Current 6 Months Half Price Deal.

Sorry to also drop in on this thread but i also joined on the 8th of march and now you are doing 6th months half price where as im only getting 2 or 3 months.Would it be possible to have the 6 months deal.
darrenbrice
Newbie
Posts: 6
Registered: 12-03-2013

Re: Current 6 Months Half Price Deal.

I raised a question and had a reply which suggested I call the sales team.
I haven't done so yet as I've not had chance.