Unlimited fibe to fibre extra.
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- Re: Unlimited fibe to fibre extra.
Unlimited fibe to fibre extra.
03-01-2018 10:09 AM
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Wasn't sure where to ask this, however, I am presently on 40/10 unlimited fibre. My minimum contract term expires in April.
I would like to possibly change, before then, to 80/20 (fibre extra). Will it be just a matter of contacting COT to see what they can offer and if acceptable make the change before April? Obviously I will have to agree another minimum term if I want a good offer.
Re: Unlimited fibe to fibre extra.
03-01-2018 10:24 AM
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I'm in the same boat so to speak. My contract ends at the beginning of March and thinking of upgrading to 80/20. I'm hoping this can be done for 12 month contract starting in March.
Growing old is inevitable...But growing up is optional.
Re: Unlimited fibe to fibre extra.
04-01-2018 6:12 AM
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Moderator's note:
Moved to My Account/ Billing where it may be better served.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: Unlimited fibe to fibre extra.
04-01-2018 4:54 PM
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I used chat Pete and they were able to sort a new, v. good deal for me. Upgrade happening tomorrow.😀
So I've answered my own question too without any "expert" input.
No idea why this was moved to billing and accounts, neither of which are relevant.
Re: Unlimited fibe to fibre extra.
04-01-2018 5:04 PM
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Re: Unlimited fibe to fibre extra.
04-01-2018 7:46 PM
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@newagetraveller wrote:
I used chat Pete and they were able to sort a new, v. good deal for me.
Nice one. I think I'll do the same and see where it leads nearer the time.
Growing old is inevitable...But growing up is optional.
Re: Unlimited fibe to fibre extra.
05-01-2018 11:51 AM - edited 05-01-2018 11:52 AM
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Should have left well alone. On 40/10 I was getting 37+ down and 9+ up.
Now on 80/20 it's 5.43 down and 14.01 up according to BT Wholesale speed test.
I've taken a screenshot, how do I post in on here?
Re: Unlimited fibe to fibre extra.
05-01-2018 12:03 PM
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What speeds were you expecting? Did you check what your line is capable of on the DSL checker?
Re: Unlimited fibe to fibre extra.
05-01-2018 2:54 PM - edited 05-01-2018 2:55 PM
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Well, I was at least expecting the same as on the 40/10 package!
That DSL checker states -
VDSL Range A clean High 80, low 66.6 down. High 20, low 19 up.
VDSL Range B impacted High 80, low 59.4 down. high 20, low 18.6 up.
Re: Unlimited fibe to fibre extra.
05-01-2018 5:32 PM
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Looks like you should be getting very good speeds.
What speeds are showing on the Help Desk tab in the router?
Is the router plugged into the master socket?
Is it a filtered master socket?
Have you tried plugging it into the hidden test socket?
Re: Unlimited fibe to fibre extra.
07-01-2018 10:43 AM
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Thanks for the input, Mustrum. Some sort of anamoly? It seems to have settled down now. At this moment getting 74 down and 18+ up.
Re: Unlimited fibe to fibre extra.
07-01-2018 2:19 PM
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Re: Unlimited fibe to fibre extra.
07-01-2018 4:50 PM
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Well, been on chat and a deal was done to renew contract for upgrade. Well pleased with result.
Growing old is inevitable...But growing up is optional.
Re: Unlimited fibe to fibre extra.
07-01-2018 5:16 PM
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Great to hear @Pete11
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