Static ip

[#1]

I have had this added to last bill for £5.
Why and please remove.

[#2]

Moderators Note

This topic has been moved from Fibre to My Account/ Billing 

[#3]

I have not got a clue what this means.

I asked for the charge for Static IP to be removed from my bill, as I have not requested it.

[#4]

I just moved it to the correct area of the forum.
A staff member will need to assist you with your query

[#5]

Hi Salecc,

Thank you for your message, and I am sorry to note the inconvenience.

So that I may assist you further, please can you private message me your account username?

Best Wishes

- Ken