Static IP no longer available?
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Re: Static IP no longer available?
02-10-2025 3:51 PM
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Poor OR. I suugest you ask someone who actually knows what they are talking about.
Re: Static IP no longer available?
02-10-2025 3:53 PM
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If you give your ISP your name, and your address. You will be fine.
Re: Static IP no longer available?
02-10-2025 3:54 PM
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Sorry to tell you.
Plusnet is not an ISP (I wish they were because the staff are great)
Everything they command is through the BT Openreach network.
Re: Static IP no longer available?
02-10-2025 3:56 PM
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What are they then, if not an ISP (Internet Service Provider)?
Re: Static IP no longer available?
02-10-2025 3:58 PM
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Openreach is used for the main connection yes, but with all ISPs there is another layer to route which is why you can see some networks have major traffic issues while using the same backend provider as Openreach or others.
Re: Static IP no longer available?
02-10-2025 3:58 PM
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A supplier of open reach products
Re: Static IP no longer available?
02-10-2025 3:59 PM
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@jab1 wrote:
What are they then, if not an ISP (Internet Service Provider)?
Our Sheffield office has a canteen, maybe we're a catering company ![]()
Enterprise Architect - Network & OSS
Plusnet Technology
Re: Static IP no longer available?
02-10-2025 4:00 PM
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@jaysamuel wrote:
Sorry, makes no sense.
The static IP is bonded to your real address. Not your ISP account.
That's your opinion which is deeply flawed ... or needs objective evidence citing please.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Static IP no longer available?
02-10-2025 4:01 PM
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I'm running out of popcorn and wondering if this is a wind-up...
Re: Static IP no longer available?
02-10-2025 4:02 PM
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@jaysamuel wrote:
A supplier of open reach products
Openreach are the infrastructure providers ONLY - they have no products to supply.
Re: Static IP no longer available?
02-10-2025 4:04 PM - edited 02-10-2025 4:11 PM
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You forget Plusnet is owned by BT now.
I don't want to say this, Plusnet has always been a good company. But they don't train their staff well.
The staff are great and get trained on their own. They are far better than most ISPs.
Just cut out the nonsense and tell us what is what instead of reading from a script.
Re: Static IP no longer available?
02-10-2025 4:04 PM
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@Lawrencium103 wrote:
I'm running out of popcorn and wondering if this is a wind-up...
It probably is - think I'll go back to watching Sesame Street - makes more sense.🤣
Re: Static IP no longer available?
02-10-2025 4:06 PM
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@jaysamuel wrote:
You forget Plusnet is owned by BT now.
I haven't forgotten - that is one of the reasons I left.
Re: Static IP no longer available?
02-10-2025 4:06 PM
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Openreach is legally seperate to BT, that is perhaps your confusion.
Re: Static IP no longer available?
02-10-2025 4:11 PM
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@jaysamuel wrote:
I don't want to say this, Plusnet has always been a good company. But they don't train their staff well.
The staff are great and get trained on their own. They are far better than most ISPs.
Are you under the totally uninformed (and wrong) impression that I am PN staff? Never have been, and at 70 I doubt they'd take me on.😁
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