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Renewed contract but discount not applied
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- Renewed contract but discount not applied
13-05-2020 4:00 PM
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Hi, I recently renewed my Unlimited Fibre Extra around 2 weeks ago however the discount appears not to have been applied. I was expecting to be charged around GBP7 pm excluding line rental. I spoke to customer services yesterday and they agreed the discount had not been applied but they needed to transfer me to 'Options' to make the adjustments. After 45 minutes on hold, I gave up.
Could somebody please have a look at this for me?
Many thanks.
Fixed! Go to the fix.
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13-05-2020 5:31 PM
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Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Renewed contract but discount not applied