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Renewal due

FIXED
Ry2812
Dabbler
Posts: 13
Thanks: 5
Registered: ‎19-05-2021

Renewal due

Hi

Got an email from Plusnet stating it’s time for your account review. Current contract ends early March. I went on to my account and unless I’m missing something, I’m unable to renew or take the Unlimited Fibre Extra 66mb@ £23.95. Just gives message that it’s not available to me.

Tried phoning but lines very busy. If anyone from Plusnet could ring me, it would be most helpful

Thank you

 

 

1 REPLY 1
Baldrick1
Moderator
Moderator
Posts: 9,617
Thanks: 4,324
Fixes: 345
Registered: ‎30-06-2016

Re: Renewal due

Fix

@Ry2812 

Ring the Customer Options Team on 0800 013 2632 and they will tell you what’s available and sort you out. There’s rarely more than a few minutes wait on that line.

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