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New Contract Not Applied
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- New Contract Not Applied
29-11-2018 2:48 PM
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My old contract came to an end in September. I negotiated a new contract to start in October but this still hasn't been applied to my account. I was overcharged and refunded in October and November after complaining, but Plusnet still haven't amended my direct debit and at the rate they are going I am going to be overcharged again in December. As the new contract hasn't been applied am I actually under contract as I would like to cancel my account due to poor service?
Fixed! Go to the fix.
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30-11-2018 8:26 AM
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- New Contract Not Applied