Contacting Plusnet regarding an upgrade
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- Contacting Plusnet regarding an upgrade
23-11-2018 10:30 AM
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I accepted the offer to upgrade to fibre and was given a switch over date of 23 November.
I have received an email confirming the switch.
No router has been delivered. My account shows that I am still on my old package.
Plusnet Chat seems to be broken. There is a 15 minute waiting time on the telephone.
Is this normal or exceptional?
Fixed! Go to the fix.
Re: Contacting Plusnet regarding an upgrade
23-11-2018 3:05 PM
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Re: Contacting Plusnet regarding an upgrade
24-11-2018 9:22 AM
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The router arrived this morning, thank you.
30-11-2018 8:46 AM
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Up on Wednesday afternoon. Thanks,
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