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Incorrect bill

AMC1973
Grafter
Posts: 46
Thanks: 18
Registered: ‎08-04-2021

Incorrect bill

Hi,

Would a kind member of staff take a look at my April bill? I was charged  £30.94. My cpi increase was £3.17. At the time, my monthly bill was £20.74, so clearly I was overcharged. I'm aware of Plusnet's, less than perfect, billing system, and I know refunds are being issued, but just wanted to make sure I'm in the refund queue.

Thanks kindly in advance.

1 REPLY 1
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,891
Thanks: 885
Fixes: 221
Registered: ‎27-04-2007

Re: Incorrect bill

Hi there! Sure, I've just taken a look through that for you.

 

As I needed to reply with some account sensitive information I've added a ticket to your account which you can view here: https://www.plus.net/wizard/?p=view_question&id=233834999

 

That should cover everything off for you but please do get back to me if you have any more questions. 


Adam

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team