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Incorrect bill - new contract discounts not applied!

shamus
Grafter
Posts: 118
Registered: ‎13-08-2007

Incorrect bill - new contract discounts not applied!

On the 25th Feb I negotiated a new 12 month contract to start on 22 March and the details were confirmed in Question 187800355.

Yesterday I had email notification that my bill was ready to view, however, the discounts that had been agreed have not been applied correctly.

Can someone please take a look at Question 187800355 and also my latest bill and rectify please?

1 REPLY 1
Plusnet Help Team
Plusnet Help Team
Posts: 47
Thanks: 17
Fixes: 1
Registered: ‎25-02-2019

Re: Incorrect bill - new contract discounts not applied!

Hi @shamus

 

I am sorry for the inconvenince caused. I have opened up a ticket on your account to address your query. Click here to view my response.

If this post resolved your issue please click the 'This fixed my problem' button
 Faris N
 Plusnet Help Team