New Contract Not Applied
on 19-04-2019 9:00 PM - last edited on 19-04-2019 11:15 PM by Strat
On 20/3/19 I negotiated a new monthly contact for broadband/phone/TV at a monthly cost of £43.49 effective from 19/04/19. I have received a bill dated 19/04/19 which is for £53.15. The new contract does not seem to have been implemented. What is going on? I have attached a copy of the confirmatory email. My user name is [Removed].
Moderator's note by Dick (Strat): Personal information removed from a public forum (to an area that staff can see).
Re: New Contract Not Applied
I am deeply sorry about the invoice you have received and the amount that you have been billed.
I have responded to your query via a ticket. You can view this ticket by Clicking Here
Should you require any further assistance, please feel free to get back in touch with us.