How will the £1.50 CC charge be billed?
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- How will the £1.50 CC charge be billed?
How will the £1.50 CC charge be billed?
20-01-2011 10:42 AM
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With BT there is a charge of £4.50 per quarter added to the normal bill for those who do not pay by DD. If you pay by DD this does not appear.
With the new CC charge, how will Plusnet charge this? Will it appear on my normal monthly bill?
Re: How will the £1.50 CC charge be billed?
20-01-2011 1:32 PM
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Re: How will the £1.50 CC charge be billed?
21-01-2011 12:10 AM
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Re: How will the £1.50 CC charge be billed?
21-01-2011 8:50 AM
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Re: How will the £1.50 CC charge be billed?
21-01-2011 11:34 AM
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Re: How will the £1.50 CC charge be billed?
21-01-2011 12:01 PM
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Re: How will the £1.50 CC charge be billed?
21-01-2011 12:17 PM
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Re: How will the £1.50 CC charge be billed?
21-01-2011 12:26 PM
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Re: How will the £1.50 CC charge be billed?
21-01-2011 12:29 PM
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See here -
http://www.productsandservices.bt.com/consumerProducts/displayCategory.do?categoryId=CON-BT-VAT-I
http://bt.custhelp.com/app/answers/detail/a_id/12599/~/what-has-bt-done-about-prices-now-that-vat-ha...
Re: How will the £1.50 CC charge be billed?
21-01-2011 9:31 PM
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What happens if there is a problem with PN's Direct Debit system and you are forced to collect one or more payments using a credit card listed on the portal?
Would the fee be automatically waived, charged then refunded or would we have to request it to be credited/refunded?
Not sure if the above scenario could happen but...
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: How will the £1.50 CC charge be billed?
24-01-2011 1:15 PM
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TBH I can't foresee any reason why we'd have issues claiming direct debit payments
Re: How will the £1.50 CC charge be billed?
31-01-2011 10:54 AM
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Just wanted to let people know that the non Direct Debit surcharge will now not be coming into effect for existing customers until 1st March (we originally cited 1st February). AIUI, we'll be sending revised emails out to the masses at some point this week.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
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