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How to attach multiple files to an OpenTicket update?
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How to attach multiple files to an OpenTicket update?
23-02-2022 9:20 AM
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I don't know if it is even possible to attach multiple files. As far as I can tell if you try to add a second file it replaces the first file you have attached. There is, of course, a 4Mb size limitation but that isn't a problem, I'm just trying to attach four small files.
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Re: How to attach multiple files to an OpenTicket update?
23-02-2022 6:36 PM
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Hi @BobR1
You should be able to attach files one at a time, by selecting the file and submitting your response, then rinse and repeat.
Let me know if that doesn't work though?
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