Delay Broadband Start Date
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Delay Broadband Start Date
26-07-2021 7:05 AM
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I just paid for a new 18 month fibre contract but I still have one more month left with my current provider. Is it possible to delay the start date for another 4 weeks?
Re: Delay Broadband Start Date
26-07-2021 2:45 PM
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Thanks a lot for reaching out @miffyhelen
Welcome to our online Community Forum. I've just sent an SMS to the number registered on the account. Please give me a nudge on here once you've responded, and I'll be happy to push the date back for you. It's just our way of passing security.
Re: Delay Broadband Start Date
26-07-2021 6:07 PM
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Re: Delay Broadband Start Date
26-07-2021 6:58 PM
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Great stuff @miffyhelen
Apologies for the typo in my email / SMS as well, got my dates mixed up. at the moment, your orders were committed to complete on 10/08/2021, so I've pushed them back 4 weeks, they'll now be completing on 07/09/2021.
Give us a shout if you need anything else in the meantime .
Re: Delay Broadband Start Date
26-07-2021 6:59 PM
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Re: Delay Broadband Start Date
26-07-2021 7:26 PM
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