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Change direct debit date

christ
Grafter
Posts: 30
Registered: 05-08-2014

Change direct debit date

Hi,
I was wondering if it was possible to change my Direct Debit date from the 10th of the month to the 1st of the month -- without having to phone customer services?
Thanks,
Chris
10 REPLIES
Community Veteran
Posts: 38,314
Thanks: 972
Fixes: 57
Registered: 15-06-2007

Re: Change direct debit date

It isn't possible at all as the Plusnet systems are liable to throw a complete wobbly if they try
christ
Grafter
Posts: 30
Registered: 05-08-2014

Re: Change direct debit date

Hmm sounds like the voice of experience! Thanks Smiley
Community Veteran
Posts: 1,136
Thanks: 2
Registered: 30-07-2007

Re: Change direct debit date

Quote from: Oldjim
[...] liable to throw a complete wobbly if they try

Which is why they won't even try any more.
F9 member since 4 Sep 1999
F9 ADSL customer since 27 Aug 2004
DLM manages your line the same way DRM manages your rights.
Look at all the pretty graphs! (now with uptime logging!)
christ
Grafter
Posts: 30
Registered: 05-08-2014

Re: Change direct debit date

Ah, no bother then.
MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: 10-04-2014

Re: Change direct debit date

Hi christ,
Sorry for the inconvenience for this. But Jim is right.
Hopefully with the new changes impending, we'll be able to add this as a function.
Matty
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
christ
Grafter
Posts: 30
Registered: 05-08-2014

Re: Change direct debit date

Thanks for the explanation - no problem then Smiley
Chris
gofaster
Rising Star
Posts: 364
Thanks: 11
Registered: 01-08-2007

Re: Change direct debit date

Quote from: MattyC
... with the new changes impending

Quote
Adjective
impending
Approaching; drawing near; about to happen

Ooohh exciting - when is the go-live date?
Community Veteran
Posts: 38,314
Thanks: 972
Fixes: 57
Registered: 15-06-2007

Re: Change direct debit date

Correction
Impending - telecoms speech
Some time next year if you are lucky  Roll eyes
MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: 10-04-2014

Re: Change direct debit date

Quote from: gofaster
Ooohh exciting - when is the go-live date?

Can't say what or when unfortunately.  Embarrassed
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
Community Veteran
Posts: 1,136
Thanks: 2
Registered: 30-07-2007

Re: Change direct debit date

Quote from: Oldjim
Some time next year if you are lucky  Roll eyes

Ever the optimist Jim!  Grin
F9 member since 4 Sep 1999
F9 ADSL customer since 27 Aug 2004
DLM manages your line the same way DRM manages your rights.
Look at all the pretty graphs! (now with uptime logging!)