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Cancel BTSport App

AndyinBrum
Dabbler
Posts: 22
Thanks: 2
Registered: ‎02-01-2020

Re: Cancel BTSport App

Hamil - go here, raise a ticket - they did it within 24 hours. Good luck https://www.plus.net/wizard/index.html?p=wizard&page=22931&wizard_id=38&_ga=2.546317...

HamillG
Dabbler
Posts: 11
Thanks: 2
Registered: ‎26-03-2020

Re: Cancel BTSport App

Thank you Andy,

 

I have raised a ticket on the link - hopefully this will sort it.  Kindest regards.

I will let the forum know if it works.

Stay Safe.

 

G

HamillG
Dabbler
Posts: 11
Thanks: 2
Registered: ‎26-03-2020

Re: Cancel BTSport App

I raised a ticket last Thursday and received communication from PlusNet that it would be acted upon and cancelled.  As of today's date the BTSport App is still active.

 

G

waydee
Newbie
Posts: 2
Registered: ‎03-04-2020

Re: Cancel BTSport App

Hi,

I'd like to cancel BT Sports can you assist in this please?

Beyhive
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 722
Fixes: 43
Registered: ‎25-02-2019

Re: Cancel BTSport App

Thanks for bearing with us @waydee, If you still want to cancel please call us on 0800 432 0200. Alternatively Plusnet customers can now pause their BT Sport payment for a month via this link here

 

As soon as things change we’ll be in touch.

If this post resolved your issue please click the 'This fixed my problem' button
 Faris
 Plusnet Help Team
Simonthefarmer
Newbie
Posts: 3
Registered: ‎13-07-2020

Re: Cancel BTSport App

Matthew - not sure if you can help - why am I suddenly being charged for the BT Sport app again after cancelling it Huh

Tibzor
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 282
Fixes: 25
Registered: ‎08-04-2020

Re: Cancel BTSport App

Hi @Simonthefarmer

 

Thanks for getting in touch, sorry to hear you want to cancel your BT Sport package. We’re not able to cancel here, please call 0800 013 2632 and my colleague will be happy able to help.