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Account restricted
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Account restricted
7 hours ago
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My account says that my bill has been paid but every so often, depending on what websites I'm loading, I get redirected to Plusnet's billing portal, only to be told that there are no outstanding unpaid invoices, however is showing account restricted
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Re: Account restricted
7 hours ago
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Call PN Support and query.
John
Re: Account restricted
6 hours ago
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I've fixed this, let us know if there are any more issues.
Anoush Mortazavi
Operations Assurance Professional
Plusnet
Operations Assurance Professional
Plusnet
Re: Account restricted
5 hours ago
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Thank you for getting back to me!
It’s still showing a restriction when I sign in however no outstanding payments
Thanks
It’s still showing a restriction when I sign in however no outstanding payments
Thanks
Re: Account restricted
5 hours ago
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I've raised it on RITM02164636 for you, should be sorted within a few days.
Anoush Mortazavi
Operations Assurance Professional
Plusnet
Operations Assurance Professional
Plusnet
Re: Account restricted
4 hours ago
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Thank you so much 👍
Re: Account restricted
4 hours ago
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No problem, should be sorted now. May have to log out of the Member Centre and back in.
Anoush Mortazavi
Operations Assurance Professional
Plusnet
Operations Assurance Professional
Plusnet
Topic Options
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- Plusnet Community
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- Help with my Plusnet services
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- My Account/Billing
- :
- Re: Account restricted