Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Account closed in September and still being charged!
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Account closed in September and still being charge...
Account closed in September and still being charged!
03-11-2018 11:25 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Moved home and closed the account.
Closing charges more or less as expected.
However just been emailed with new bill for December! Why?
Most likely the closure has missed the move to new system that you report started in September!
Please can someone stop this and any future bills.
Many thanks
Ian
Message 1 of 2
(407 Views)
1 REPLY 1
Re: Account closed in September and still being charged!
05-11-2018 10:27 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hello @lucybone
I am sorry to hear you have received this bill from us.
I have had a look into your account and responded to your query via a ticket. You can view my response by Clicking Here
Should you require any further assistance, please feel free to ask.
Kind regards,
- Wakas
Message 2 of 2
(355 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Account closed in September and still being charge...