Plusnet mobile NOT working in Indonesia
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Plusnet mobile NOT working in Indonesia
30-05-2022 12:33 PM
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hi guys,
I've been trying to get help from Plusnet support, but lost hope - wasted time and money on calling them from overseas, all with zero outcome..
My mobile isn't working in Indonesia - just not registering on any network. I can't get text messages, can't do anything.
Has anyone ever faced a similar issue? Could it have to do with some settings?
Re: Plusnet mobile NOT working in Indonesia
30-05-2022 12:39 PM - edited 30-05-2022 12:46 PM
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Deleted,
Moderator and Customer
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Re: Plusnet mobile NOT working in Indonesia
30-05-2022 2:21 PM - edited 30-05-2022 2:22 PM
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if what helped @Baldrick1 ?
Re: Plusnet mobile NOT working in Indonesia
30-05-2022 2:39 PM - edited 30-05-2022 2:48 PM
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Sorry, I realised that my post was not helpful so deleted it. My reading from the Plusnet web site is that you are not in a roam as at home area (https://www.plus.net/help/mobile/roam-like-at-home/). However when I look at the cost of Roaming and International Call bands (https://www.plus.net/help/mobile/roaming-and-international-calls/), Indonsesia doesn't exist in this list either. I suspect that you are out of luck but honestly don't know.
Edit
Looking at the second linky again I note that neither is Indonesia in the list of countries where your phone won't work.
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Re: Plusnet mobile NOT working in Indonesia
30-05-2022 3:37 PM
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I am fine with Indo not being in the roam-like-at-home; the trouble is, it wouldn't register on the network altogether - don't even receive the welcome sms and can't receive sms from my bank, etc.
Support turned out utterly helpless thus far..
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