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Mobile Data Fix

thwaitpd
Newbie
Posts: 2
Registered: 11-02-2017

Mobile Data Fix

Hi All

 

If you are still experiencing data connection issues then try the below link (life mobile was taken over by plusnet recently) just remember to turn wifi off to test data as it will not show up if you are connected to a wifi network.  I have used this fix on 3 phones now to get data on life and then plusnet.

 

http://www.geeksquad.co.uk/articles/life-mobile-apn-settings

 

 

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 56
Thanks: 16
Fixes: 6
Registered: 16-12-2016

Re: Mobile Data Fix

Good afternoon!

Just for reference, our APN Settings can be found here: https://www.plus.net/help/mobile/mobile-phone-and-voicemail-settings/ (Click: 'What are the APN settings for my phone?").

If you're experiencing problems using mobile Internet data on your plusnet SIM, you may want to get in touch with us. Although we're limited in how much we can help when it comes to supporting particular handsets, we will be happy to walk through common data troubleshooting issues and to check for problems on the network or SIM card.

Our Live Chat (through the mobile section of our website) and telephones (0800 0791133) are open 7:30am-10pm, and you can also email into us at mobile-help@plus.net.

Hope that helps with any data-related issues going forward! Smiley

 Marc Johnson
 Plusnet Help Team