Hello!
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- Re: Hello!
Hello!
10-04-2018 10:18 AM
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Well... Good morning... I've decided to join on here due to me moving house soon & my current provider (virgin don't have lines in for the area) So thought i'd join and see what people have to say.. see what issues people have and hopefully i'll find out any information that I need to help me when I finally switch.
Hope everyone is well!
Re: Hello!
10-04-2018 10:39 AM
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Re: Hello!
10-04-2018 1:30 PM
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welcome buddy
Re: Hello!
10-04-2018 7:14 PM
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Welcome to the community forums @mk6dan92
Let us know if you need any help from staff over here.
Re: Hello!
11-04-2018 2:18 PM
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A warm welcome to the forums. You will see a lot of complaints around here because this is the place where people come to get help when things go wrong, which sometimes they do. Sadly you are unlikely to see many reports of things going to plan ... because that is what people expect and thus see no merit in reporting the good experiences.
As a result the customer experience can seem a bit distorted around here...
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Hello!
13-04-2018 5:11 PM
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Welcome to the Forums @mk6dan92!
If you ever need any help give one of the staff a shout, we're always happy to assist!
Have a great weekend!
Alisdair
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