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Plusnet to Plusnet phone calls.

Aspiring Pro
Posts: 366
Thanks: 51
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Registered: ‎27-01-2008

Plusnet to Plusnet phone calls.

I'm sure that I read something in the past to the effect that calls from one Plusnet phone to another  (i.e. both lines) are always free.
Is my memory playing tricks with me and if not does the 1hr free call time limit still apply?
8 REPLIES 8
Hero
Posts: 4,916
Thanks: 1,675
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Registered: ‎30-07-2008

Re: Plusnet to Plusnet phone calls.

Yes, they're always free, and yes, redial if approaching the hour.
The older I get, the earlier it gets late.

ADSL2+   Billion 8800NL
Aspiring Pro
Posts: 366
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Registered: ‎27-01-2008

Re: Plusnet to Plusnet phone calls.

Quote from: Foresee
redial if approaching the hour.

I didn't mention that I am on "Talk Anytime" so, more specifically, I wondered whether there is any additional benefit or allowance when I call another Plusnet line given that I already get free anytime calls up to 1 hour?
Community Veteran
Posts: 2,106
Registered: ‎06-02-2008

Re: Plusnet to Plusnet phone calls.

Nope Smiley
Aspiring Pro
Posts: 366
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Registered: ‎27-01-2008

Re: Plusnet to Plusnet phone calls.

Cry
Newbie
Posts: 7
Registered: ‎31-03-2014

Re: Plusnet to Plusnet phone calls.

OK so how do I know if a number I am calling is a PN customer or not? Surely I should be able to determine the cost (ie cost or free) of any call BEFORE I make that call. Is this not an OFCOM requirement?
I have only started with PN Phone line this a.m. so am making a list of all the difference from BT.
Ta Andy.
Community Veteran
Posts: 38,460
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Registered: ‎15-06-2007

Re: Plusnet to Plusnet phone calls.

You need to ask them  Grin
Problem is that identifying Plusnet Customers by telephone number almost certainly breaks the Data Protection Act
Note that phoning a number doesn't go anywhere near the Plusnet systems so automatic identification isn't practical in any case
Community Veteran
Posts: 6,342
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Registered: ‎08-01-2008

Re: Plusnet to Plusnet phone calls.

Don't forget, any other customer could change telephone provider (to or from Plusnet) with no change to their number (and no obligation to tell anyone else).
In terms of the OFCOM rules, you can only identify a Plusnet number as a standard geographical number so you should assume that you will be charged at that rate unless you know that the number you're calling is a Plusnet telephone customer.  I don't think it's a breech of OFCOM rules if you unexpectedly don't get charged for a call you expected to get charged for (because it happens to be a Plusnet line but you didn't know it was).
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Aspiring Pro
Posts: 366
Thanks: 51
Fixes: 3
Registered: ‎27-01-2008

Re: Plusnet to Plusnet phone calls.

Quote from: w23
Don't forget......,[snip]

She who must be obeyed has only got 1 sister. All my other phone calls last a few minutes at most  Roll_eyes