Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Plusnet to Plusnet phone calls.
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Home Phone
- :
- Re: Plusnet to Plusnet phone calls.
Plusnet to Plusnet phone calls.
07-04-2014 10:35 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I'm sure that I read something in the past to the effect that calls from one Plusnet phone to another (i.e. both lines) are always free.
Is my memory playing tricks with me and if not does the 1hr free call time limit still apply?
Is my memory playing tricks with me and if not does the 1hr free call time limit still apply?
Message 1 of 9
(1,528 Views)
8 REPLIES 8
Re: Plusnet to Plusnet phone calls.
07-04-2014 10:41 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Yes, they're always free, and yes, redial if approaching the hour.
Murphy was an optimist
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Message 2 of 9
(751 Views)
Re: Plusnet to Plusnet phone calls.
08-04-2014 9:43 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: Foresee redial if approaching the hour.
I didn't mention that I am on "Talk Anytime" so, more specifically, I wondered whether there is any additional benefit or allowance when I call another Plusnet line given that I already get free anytime calls up to 1 hour?
Message 3 of 9
(751 Views)
Re: Plusnet to Plusnet phone calls.
08-04-2014 9:49 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Nope
Message 4 of 9
(751 Views)
Re: Plusnet to Plusnet phone calls.
08-04-2014 10:01 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Message 5 of 9
(751 Views)
Re: Plusnet to Plusnet phone calls.
14-04-2014 9:55 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
OK so how do I know if a number I am calling is a PN customer or not? Surely I should be able to determine the cost (ie cost or free) of any call BEFORE I make that call. Is this not an OFCOM requirement?
I have only started with PN Phone line this a.m. so am making a list of all the difference from BT.
Ta Andy.
I have only started with PN Phone line this a.m. so am making a list of all the difference from BT.
Ta Andy.
Message 6 of 9
(751 Views)
Re: Plusnet to Plusnet phone calls.
14-04-2014 10:00 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
You need to ask them
Problem is that identifying Plusnet Customers by telephone number almost certainly breaks the Data Protection Act
Note that phoning a number doesn't go anywhere near the Plusnet systems so automatic identification isn't practical in any case
Problem is that identifying Plusnet Customers by telephone number almost certainly breaks the Data Protection Act
Note that phoning a number doesn't go anywhere near the Plusnet systems so automatic identification isn't practical in any case
Message 7 of 9
(751 Views)
Re: Plusnet to Plusnet phone calls.
14-04-2014 10:59 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Don't forget, any other customer could change telephone provider (to or from Plusnet) with no change to their number (and no obligation to tell anyone else).
In terms of the OFCOM rules, you can only identify a Plusnet number as a standard geographical number so you should assume that you will be charged at that rate unless you know that the number you're calling is a Plusnet telephone customer. I don't think it's a breech of OFCOM rules if you unexpectedly don't get charged for a call you expected to get charged for (because it happens to be a Plusnet line but you didn't know it was).
In terms of the OFCOM rules, you can only identify a Plusnet number as a standard geographical number so you should assume that you will be charged at that rate unless you know that the number you're calling is a Plusnet telephone customer. I don't think it's a breech of OFCOM rules if you unexpectedly don't get charged for a call you expected to get charged for (because it happens to be a Plusnet line but you didn't know it was).
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Message 8 of 9
(751 Views)
Re: Plusnet to Plusnet phone calls.
14-04-2014 1:06 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: w23 Don't forget......,[snip]
She who must be obeyed has only got 1 sister. All my other phone calls last a few minutes at most
Message 9 of 9
(751 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Home Phone
- :
- Re: Plusnet to Plusnet phone calls.